Frequently asked questions
Helpert Assist is a virtual healthcare support service tailored for visiting healthcare professionals like nurses, PTs, and OTs. Our service helps streamline day-to-day administrative work so healthcare providers can focus more on patient care.
With Helpert Assist, you’ll have a dedicated team that includes two Virtual Healthcare Allies (VHAs) and one Success Manager, ensuring your needs are covered 7 days a week. Our team is always ready to assist, so you’re never handling tasks alone.
Yes, Helpert Assist is fully HIPAA compliant. We implement strict security measures and train our team to handle patient information with the utmost care and adherence to data privacy standards.
Our pay-per-patient pricing model charges only for the patients seen and specific services provided each day, giving you the flexibility to manage varying patient volumes without extra costs. Unlike hourly rates, you avoid paying for downtime, covering only what’s necessary. So, if no patient visits are scheduled for a day, there’s no cost to you. This approach ensures you have reliable support when needed, without unnecessary expenses.
Just sign up on our website, and our team will guide you through a streamlined onboarding process tailored to your needs, ensuring smooth integration.
