top of page

How Helpert Assist Works

Visiting nurse communicating with her Virtual Healthcare Ally (VHA) on a laptop
Virtual Healthcare Ally meeting with visiting nurse for support session

Our service is designed with your well-being in mind, so you can focus on what truly matters—caring for your patients and  yourself.

HOW HELPERT ASSIST WORKS
Three Easy Steps to Effortless Balance
Getting started with Helpert Assist – first step in setting up virtual support for visiting nurses
Sign Up in Minutes!
Step 2: Set up your Virtual Healthcare Ally account → Prepare to connect with your dedicated VHA for initial support

Fill out a simple form, and your dedicated Success Manager will contact you to tailor our services to your specific needs, ensuring everything is compliant and ready to go.

Meet Your Two Dedicated VHAs
Arrow pointing to the next step

You’ll be paired with two Virtual Healthcare Allies (VHAs) who understand your busy schedule across different days. Whether it’s weekdays or weekends, we ensure someone is always available to support you, 7 days a week.

Arrow pointing to the next step
Step 3: Begin using Helpert Assist services → Virtual Healthcare Ally starts assisting with scheduling, routing, and non-clin
Enjoy the Freedom to Focus on Patient Care

With all the time-consuming tasks handled and round-the-clock support from your VHAs, you can focus fully on delivering exceptional patient care—without the stress of paperwork and scheduling.

What Makes Our Virtual Healthcare Ally (VHA) Special

At Helpert Assist, our Virtual Healthcare Allies (VHAs) from the Philippines are uniquely qualified to support visiting nurses and healthcare professionals like you.

Team of Virtual Healthcare Allies (VHAs) providing non-clinical support for visiting nurses and healthcare professionals

Trained by Visiting Healthcare Professionals

Our VHAs receive training directly from a visiting nurse, ensuring they are well-prepared to assist with scheduling, patient communication, and charting, making your workflow smoother.

Hardworking and Reliable

Known for their dedication and strong work ethic, our VHAs are committed to helping you. They go the extra mile to ensure your day runs smoothly

Experienced with US-Based Healthcare Providers

Our VHAs have worked with major US healthcare providers. With their background in Business Process Outsourcing (BPO) for healthcare, they are familiar with EHR systems, appointment management, and the protocols for managing patient records and other critical tasks efficiently.

Phone-Ready and Professional

With their experience in healthcare-related BPO services, our VHAs are skilled in handling patient calls, confirming visits, and making follow-up calls. This ensures that your patient communication is smooth and reliable, leaving you more time to focus on direct patient care.

Caring and Compassionate

Coming from a culture that values hospitality and care, our VHAs handle every task with warmth and professionalism, ensuring that your patients receive the attention they deserve.

HIPAA Certified and Secure

Every VHA is HIPAA certified and trained to manage patient information securely. You can trust that they handle sensitive patient data with the highest level of security, helping you stay compliant and protecting your patients’ privacy.

Pricing

Transparent Pay-Per-Patient Pricing

At Helpert Assist, we value clarity and simplicity. Our pay-per-patient model is designed with you in mind—only pay for the specific support you need, with well-thought-out, budget-friendly pricing. 

Budget-Friendly

No Contracts

No Hidden Fees

Complete transparency

Designed with you in mind

Helpert Assist logo – virtual support for visiting nurses and healthcare professionals
Helpert Assist logo – virtual support for visiting nurses and healthcare professionals
  • Instagram
  • Linkedin
  • Youtube
  • TikTok

Reach us anytime at!

Reclaim your time now because caring for others starts with caring for you.

Helpert Solutions

Information

Book a Meeting

Have questions for us?

(+1) 559 - 777-2539

Company Headquarters

Los Angeles California USA

Manila, Philippines

Message Us

© 2025 Helpert Assist. All rights reserved.

bottom of page